How to Delete a Workspace

Deleting a workspace permanently removes the organization, all CRM data, users tied to that workspace, and workspace billing. This is not a prominent self-service action in the app. Lumenbase processes workspace deletion through support after you submit a request.

1. Export your data. Run exports from entity list pages (Contacts, Companies, Deals, and others) or follow Export Data and Account Closure.
2. Cancel or settle billing. Workspace admins should review Settings → Workspace → Billing and cancel or downgrade the subscription if you have an active plan. See Plans and billing.
3. Remove users who should keep their Lumenbase login. If someone only needs to leave the workspace (not delete it), an admin can remove them under Settings → Workspace → User Management instead of deleting the whole workspace.

When you are ready, open a support request through Help Center:

1. At the bottom of the main sidebar, open the ⋯ menu and choose Help Center.
2. On the Help Center page, click New Request (top of the left panel).
3. Choose a category (Billing or Question is fine).
4. In the subject and message, state clearly that you want the workspace deleted.
5. Include the workspace name and the owner email (the account that owns or administers the workspace).
6. Click Submit Request.

Support verifies the request and runs deletion on the backend. You will receive follow-up in the request thread if anything else is needed.

• Export Data and Account Closure
• Plans and billing
• Users, roles, and permissions
• Workspace vs personal settings