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    How to Delete a Workspace

    Account

    Export data, settle billing, and request permanent workspace deletion through Help Center support.

    By Sebastian StreiffertPublished Jun 3, 2026Updated Jun 3, 20264 min read

    Overview

    Deleting a workspace permanently removes the organization, all CRM data, users tied to that workspace, and workspace billing. This is not a prominent self-service action in the app — Lumenbase processes workspace deletion through support after you submit a request.

    Workspace deletion cannot be undone. Export anything you need before requesting deletion.

    Before you request deletion

    1. Export your data — run exports from entity list pages (Contacts, Companies, Deals, and others) or follow Export Data and Account Closure.
    2. Cancel or settle billing — workspace admins should review Settings → Workspace → Billing and cancel or downgrade the subscription if you have an active plan. See Plans and billing.
    3. Remove users who should keep their Lumenbase login — if someone only needs to leave the workspace (not delete it), an admin can remove them under Settings → Workspace → User Management instead of deleting the whole workspace.

    What it looks like — export and billing

    Contacts (or any list) — Export
    Quick search…

    Export is available on Contacts, Companies, Deals, and other list pages (and via batch jobs after you start an export).

    • 1
      Export: Opens the export dialog for the current entity. Repeat for each data type you need.
    Settings → Workspace → Billing

    Workspace

    Workspace Profile
    User Management
    Billing
    Integrations
    OverviewPlansTransactionsPayment MethodsUsage

    Growth plan

    3 seats · Renews monthly

    Cancel or downgrade here before you ask support to delete the workspace.

    • 1
      Billing tab: Workspace admins open Billing under the Workspace section of Settings.
    • 2
      Manage plan: Cancel or change the subscription before requesting workspace deletion.

    How to request workspace deletion

    When you are ready, open a support request through Help Center:

    1. At the bottom of the main sidebar, open the ⋯ menu and choose Help Center.
    2. On the Help Center page, click New Request (top of the left panel).
    3. Choose a category (Billing or Question is fine).
    4. In the subject and message, state clearly that you want the workspace deleted.
    5. Include the workspace name and the owner email (the account that owns or administers the workspace).
    6. Click Submit Request.

    What it looks like — Help Center

    Main sidebar — ⋯ menu → Help Center
    ⋯ Menu
    Organize Menu
    Help Center
    Settings

    App content

    • 1
      ⋯ menu: Bottom of the collapsed or expanded main sidebar (footer area).
    • 2
      Help Center: Opens the Help Center area with My Requests and New Request.
    Help Center — New Request and My Requests

    Help Center

    Support

    My Requests
    Knowledge Base

    My Requests

    Open: 1Resolved: 2
    SubjectCategoryStatus
    Delete workspace — Acme Revenue Ops
    Billing
    New
    • 1
      New Request: Opens the support request form (modal).
    • 2
      My Requests: Lists your open and past tickets after you submit.
    New Support Request — example for workspace deletion

    New Support Request

    Describe your issue and we'll get back to you

    Billing
    • 1
      Subject: Short title, e.g. “Delete workspace — [name]”.
    • 2
      Category: Billing or Question both work.
    • 3
      Message: Include workspace name, owner email, and confirmation you exported data / canceled billing.
    • 4
      Submit Request: Support picks up the ticket and processes deletion on the backend.
    Help Center: Sidebar footer ⋯ menu → Help Center
    New request: Help Center → New Request
    Include in message: Delete workspace + workspace name + owner email

    Support verifies the request and runs deletion on the backend. You will receive follow-up in the request thread if anything else is needed.

    Leave a workspace vs delete it

    Leave as a user

    If you only want to stop using one workspace but keep your personal account, ask a workspace admin to remove you from Settings → Workspace → User Management. The workspace and its data stay intact.

    Delete the entire workspace

    Only use the Help Center request flow above when the whole organization should be removed. Typically the workspace owner or a workspace admin submits the request.

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