How it works

    How Lumenbase works

    Pick how you want to work, set up Lists, Codexes, and your funnel once, then run it end to end. The Feed keeps you on the right conversations, and the same record carries into Accounts and Delivery after the sale. You send every message and confirm every action.

    Choose how to interact

    App UI

    Claude

    Agent Frameworks

    REST API

    Same workspace data. Pick the channel that fits how you work.

    Set up Lists, Codexes, and your funnel

    Lists

    Segment & target

    Leads

    Qualify & develop

    Deals

    Negotiate & close

    Accounts

    Retain & expand

    Group contacts, link a Codex, shape the pipeline. You configure it once.

    Run it end to end

    Feed

    A live stream of who needs attention and what to do next

    • Codexes to handhold relationships

      Playbook tone and sequence when a list has a Codex attached.

    • Automate Lead Admin

      Automatic column placement on the Leads kanban from stage rules.

    • LumenScore helps prioritize

      Scoring rules that rank who needs attention in the Feed.

    The Feed surfaces who needs attention. Accounts and Delivery carry the same record after close.

    Choose how you want to interact

    Contacts, companies, deals, tasks, and activities live in one workspace. Work in the browser, from your servers, or through an AI agent. Every channel reads and writes the same data.

    App UI

    You work in the signed-in web app. Contacts, deals, the Feed, and Lumo share your normal login.

    Claude

    Claude connects to your workspace over MCP and runs CRM tools from chat.

    Agent Frameworks

    Agent frameworks such as OpenClaw and Hermes connect over MCP with a personal token.

    REST API

    Your servers send HTTPS requests with a workspace API key and read or write JSON.

    Same workspace CRM data across all four channels.

    Gmail, Slack, and other tools pull data into Lumenbase under Settings, Integrations. The four channels above are how you work with the CRM directly.

    Read the full interaction guide for setup steps, auth, and examples.

    Set up your funnel

    Most CRMs split prospects, pipeline, and customers into unrelated modules. Lumenbase uses one model that changes shape as relationships progress: Lists, Leads, Deals, Accounts, all on the same contacts and companies. You configure the stages once in Settings.

    Configure in Settings

    Lists

    Name & visibility

    Optional Codex rules

    Members

    Contacts from imports

    Extension & integrations

    Set up Lists and Codexes

    Group contacts into Lists, then link a Codex: the playbook Lumo follows for everyone on that list. A Codex bundles the situation, approach, cadence, and a completion objective. The same contact gets different recommendations depending on which Codex shapes their list.

    Lumenbase

    Lists

    Search lists...
    List name
    Contacts
    Codex
    Visibility
    Q3 Enterprise Outbound
    128 contacts
    SaaS Founder Outbound
    Shared
    Product Pilot Signups
    54 contacts
    Product Testing Pilot
    Shared
    Warm Intros
    32 contacts
    -
    Private
    Dormant Accounts
    76 contacts
    Re-activation Loop
    Shared
    Lumenbase

    Codexes

    Codex

    Define how contacts in selected Lists should be handled. Codexes shape how contacts are suggested and messaged on the Feed.

    Your Codexes

    2 entries
    SaaS Founder Outbound

    Founder-led SaaS under 50 staff. Consultative, book a 20-min call. Two follow-ups, then pause.

    3 lists
    33%
    2 days ago
    Product Testing Pilot

    Invite signups into the pilot. Confirm fit, share setup steps, keep the thread warm to first value.

    1 list
    41%
    5 days ago
    A Codex never messages anyone. Lumo recommends who to contact and drafts the copy. You send every message.

    The Codex list view

    Open a Codex on a List and every contact plots on the Trajectory: how far they are toward the objective, and how alive the thread is. Last touch colors who to reach today, and the milestone ladder shows where each one sits on the path to the goal, so a whole cohort is legible at a glance instead of one row at a time.

    Lumenbase

    Q3 Enterprise Outbound

    Pulse

    42 contacts

    Completed19%
    8 / 42
    Meeting or call logged
    In progress67%
    28 / 42
    on track, not done
    Needs attention14%
    6 / 42
    6 overdue
    39/42
    Reached
    135
    Interactions
    13
    Awaiting reply
    7
    Avg days idle

    Trajectory

    Path to goal

    Outreach sent34 / 42
    Reply received21 / 42
    Meeting scheduled12 / 42
    Meeting or call held8 / 42
    Outreach sentReply receivedMeeting scheduled0255075100Objective progress0255075100MomentumJLRMSPDTEGMBCFNVTR+7AKHNPSLOBWFGMKZT
    Meeting or call logged
    Last touchTodayThis weekThis monthOlder

    Manage accounts after the sale

    A won deal becomes an Account: same company, same history. The portfolio surfaces renewals, churn risk, health, and expansion so you work the accounts that need attention this week. LumenScore, won revenue, and renewal dates sit on every row, and each account opens into an executive briefing with a success plan and expansion signals.

    Lumenbase

    Accounts

    Accounts
    48
    Won revenue
    €1.24M
    Open pipeline
    €340k
    Low health
    4
    Avg LumenScore
    71
    2Overdue renewals
    7Renewals in 90d
    3Churn risk
    4Untouched 30d+
    3Awaiting reply
    5High expansion
    Account Name
    Account Band
    LumenScore
    Renewal Date
    Total Revenue (Won)
    Northwind Traders
    Key Account
    78·High
    Aug 14
    €240k
    Contoso Ltd
    Account
    41·Medium
    Jul 30
    €120k
    Fabrikam
    Account
    66·High
    Sep 2
    €90k
    Globex
    Key Account
    84·Very High
    Nov 10
    €310k

    Deliver the work

    For service firms, a won deal hands off into Delivery. Staff consultants onto engagements from the Staffing matrix, where allocation heat shows who is free and who is over-booked week by week. Sold roles still to fill sit on Demand, logged hours and approvals on Timesheets, and margin and milestones on each engagement. Money columns stay hidden unless a person has finance access.

    Lumenbase

    Staffing

    Filter by name or skill
    8 weeks
    Consultant
    Mar 2
    Mar 9
    Mar 16
    Mar 23
    Mar 30
    Apr 6
    Apr 13
    Apr 20
    100%
    100%
    100%
    60%
    60%
    60%
    120%
    120%
    80%
    80%
    80%
    80%
    40%
    40%
    60%
    60%
    60%
    60%
    40%
    40%
    40%
    40%
    60%
    60%
    60%
    60%
    60%
    60%
    100%
    100%
    100%
    100%
    40%
    40%
    40%

    Work from the Feed

    Once your funnel is configured and contacts are flowing in, the Feed is your live action stream. Lumo reads Codex playbooks, list membership, pipeline stage, and engagement signals to surface who needs attention and suggest what to do next, as cards you act on. You review each one and take the outreach action yourself.

    Feed

    A live stream of who needs attention and what to do next

    Codexes to handhold relationships

    When a list has a Codex attached, recommendations follow your playbook tone and sequence.

    Automate Lead Admin

    Lumo classifies leads into columns using per-stage rules you configure. The board stays current without manual drag-and-drop.

    LumenScore helps prioritize

    Custom scoring on contacts and accounts; Lumo uses scores to rank who appears in the Feed.

    Today priorities

    Prioritize advancing late-stage deals and reactivating stalled opportunities across the pipeline this week. Sarah Chen has an open $45k deal in Negotiation, so send a short contract-alignment email today.

    Sarah Chen
    Sarah Chen
    List: Inbound Leads
    Lead · Nordic Systems
    S
    Write email
    5d

    Send a short follow-up aligning on contract terms and next steps.

    Contacts enter through your sources, move through Lists, Leads, Deals, and Accounts, then into Delivery for service work. The Feed keeps the team on the right conversations, and tasks, automations, and reporting read from the same records.

    Go deeper

    Help Center guides cover interfaces, Lists and Codexes, funnel stages, Lumo, accounts, and delivery.

    Common questions

    Why Lists, Leads, Deals, and Accounts?

    Each phase has different work: segmentation, qualification, closing, retention. Separating them keeps stages clear while one company record ties everything together, all the way into delivery.

    Can agents and code use the same data as the app?

    Yes. App UI, Claude, agent frameworks such as OpenClaw and Hermes, and REST API read and write the same workspace.

    What is a Codex?

    A Codex is the playbook Lumo follows for a List: the situation, approach, cadence, and a completion objective. It shapes recommendations and drafts in the Feed. It never sends anything on its own.

    Do I need the Delivery suite?

    Only if you deliver client work. Sales and Marketing run without it. Service firms turn Delivery on to staff engagements, track time and utilization, and manage margin on the same records the sale closed on.

    Recap: pick your interface, set up Lists and Codexes, run it from the Feed.

    • One company record from first list through renewal and delivery
    • A Codex shapes each contact's next move, plotted on the Trajectory
    • Accounts and Delivery share the same timeline after the sale

    The modern CRM built for the AI age

    Pipeline, forecasting, and Lumo, your AI sales assistant, in one workspace.