Aircall: setup and configuration
Log Aircall calls on contact timelines and start calls using the configured calling mode.
Frequently asked questions
What does the Aircall integration do?
Log Aircall calls on contact timelines and start calls using the configured calling mode.
Where do I configure Aircall?
Open Settings > Workspace > Integrations > Aircall. Workspace settings permission is required to manage the connection.
What are the limits of the Aircall integration?
A provider subscription, numbers and call permissions are required. Provider calls and messages may incur charges. A contact phone number and correct matching are needed to attach events to its timeline. Connecting does not authorize recording consent for your callers. Review your recording obligations and switches. A successful API connection can still have a webhook or agent-refresh failure. Resolve the warning before relying on logs.
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