Integrating with Gmail
Connect Gmail or Google Workspace to sync emails and calendar events into your CRM.
Frequently asked questions
What does Lumenbase ask Google for?
Your email address, read access to Gmail, sending as you, read access to your calendars, creating and changing calendar events, and your free and busy times. Google asks for all of them together each time you connect.
Why does Google say it hasn't verified the app?
Lumenbase is finishing Google's verification. Click Advanced, then Go to Lumenbase (unsafe), and approve. On Google Workspace your admin may have to allow Lumenbase first.
How do I import older Gmail messages?
Set Sync emails from to Last 60 or 90 days, then press Sync now once. Lumenbase imports up to 250 messages about every 10 minutes. Communication shows Importing Gmail history until it is done.
Which Google calendars sync?
Your primary calendar always syncs. Under Calendars to sync, calendars you own start on and calendars shared with you start off. Each sync reads 30 days back to 365 days ahead.
Do meetings I log in Lumenbase go to Google Calendar?
Yes, while Push CRM meetings to Google Calendar is on, which is the default. Your own meetings from 30 days ago onward go to your primary calendar. Events that came from Google are never pushed back.
Does marking an email read in Lumenbase mark it read in Gmail?
No. Read state only flows from Gmail into Lumenbase.
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